Thank you for choosing Wholesome Meadow Farms.
We take pride in providing farm-fresh food products and other goods directly to our customers. Because many of our products are fresh, perishable, refrigerated, or prepared specifically for an order, our return and refund policies are different from those applicable to ordinary non-perishable merchandise.
This Sales & Return Policy explains our policies for orders placed through wholesomemeadowfarms.com, including purchases for local delivery, pickup, shipping, subscriptions, and other orders accepted by Wholesome Meadow Farms.
All orders placed through our Website are subject to product availability, delivery availability, applicable taxes, delivery or shipping charges, and successful payment or payment verification.
We reserve the right to:
Correct pricing or product-description errors
Limit quantities where necessary
Substitute or remove unavailable products where permitted
Decline or cancel an order when a product is unavailable
Cancel an order where we reasonably suspect fraud, misuse, or unauthorized activity
Contact the customer to resolve an order or delivery issue
If we cancel an order because the product is unavailable or because we are unable to fulfill the order, we will provide an appropriate refund for amounts paid for the cancelled items.
Our products may be subject to seasonal availability, farm production, weather, inventory levels, and other circumstances beyond our control.
For fresh farm products, quantities may vary from time to time.
If an ordered product becomes unavailable after an order is placed, we may:
Contact you regarding an available substitute;
Remove the unavailable item and refund the applicable amount; or
Cancel the affected portion of the order.
We will not substitute a product without your approval where the substitution would materially change the product, price, or nature of the order.
Because many Wholesome Meadow Farms products are fresh or perishable, we generally do not accept returns of food products once they have been delivered or picked up.
This includes, where applicable:
Fresh eggs
Fresh poultry or meat
Fresh fruits and vegetables
Berries
Refrigerated products
Frozen products
Other perishable food products
Products requiring temperature-controlled handling
This policy exists primarily for food-safety reasons. Once a perishable food product has left our control, we cannot reliably verify how it was stored, handled, or transported.
Florida's Department of Agriculture and Consumer Services regulates retail food establishments and food safety practices for food sold directly to consumers.
However, this does not prevent us from addressing legitimate problems with an order. If a product arrives damaged, spoiled, unsafe, incorrect, or materially different from what was ordered, please contact us promptly as described below.
If you receive a product that:
Is damaged;
Appears spoiled or unsafe;
Is substantially different from the product ordered;
Is missing from the order;
Is the wrong product;
Has been damaged during delivery; or
Has another significant quality problem,
please contact us as soon as reasonably possible after delivery or pickup.
For food products, we recommend contacting us within 24 hours of delivery or pickup so that we can investigate the issue while the product condition can still be evaluated.
Please provide:
Order number
Customer name
Product name
Description of the problem
Date and time of delivery or pickup
Photographs of the product and packaging, where applicable
Any other information reasonably requested by our customer-service team
For food-safety concerns, please do not consume the product if you believe it may be unsafe.
We may ask you to retain the product and packaging temporarily while we investigate the issue.
Depending on the circumstances, we may provide:
Replacement of the affected product;
Store credit;
Partial refund; or
Full refund for the affected product.
The remedy will depend on the nature of the problem and the circumstances of the order.
If an item is missing from your delivery or you receive an incorrect item, please contact us promptly.
After verifying the order, we may:
Deliver the missing item;
Replace the incorrect item;
Provide a refund for the missing item; or
Provide another appropriate resolution.
Please do not return food products unless specifically instructed by Wholesome Meadow Farms.
Customers are responsible for providing an accurate delivery address, telephone number, and any necessary delivery instructions.
We are not responsible for delays or failed deliveries caused by:
Incorrect or incomplete address information;
Customer not being available when required;
Inability to access the delivery location;
Unsafe delivery conditions;
Failure to follow delivery instructions;
Customer-requested delivery changes;
Severe weather or natural disasters;
Road closures or other circumstances beyond our reasonable control.
For perishable products, customers should make reasonable arrangements to receive and properly store the products promptly after delivery.
If a delivery problem occurs, please contact us as soon as possible so we can determine the appropriate resolution.
For local farm deliveries, available delivery areas, delivery charges, minimum-order requirements, delivery schedules, and delivery time windows may vary by location.
The applicable delivery charge and available delivery options will be displayed during checkout where available.
A delivery charge may not be refundable where the delivery was successfully completed.
If an order cannot be delivered because of an error attributable to Wholesome Meadow Farms, we will work with the customer to arrange an appropriate resolution.
For products eligible for shipping, shipping charges and available shipping services will be displayed during checkout where applicable.
Once a parcel has been handed over to the applicable shipping carrier, delivery times may be affected by circumstances outside our control.
If a shipment is delayed, damaged, lost, or otherwise affected during transit, please contact us promptly with your order number and available shipment information.
For perishable products, shipping eligibility may be restricted to certain locations, shipping methods, seasons, or delivery conditions.
Because some products may be prepared, harvested, packed, or allocated specifically for an order, cancellation availability may depend on the product and the stage of fulfillment.
If you contact us before an order has entered preparation or fulfillment, we will generally attempt to cancel the order and provide a refund of eligible amounts paid.
Cancellation may not be possible once the order has been prepared, packed, dispatched, or otherwise committed for delivery.
For perishable products, cancellation may be unavailable after preparation or packing has begun.
Please contact us as soon as possible if you need to cancel an order.
Where a refund is approved, we will generally refund the applicable amount to the original payment method.
Refund processing time may depend on the payment method and financial institution.
The amount refunded may include:
The purchase price of the affected product; and
Applicable taxes associated with the refunded product.
Delivery or shipping charges may or may not be refundable depending on the circumstances of the issue.
We will communicate the applicable refund amount when the refund is approved.
For payments made through Zelle or another manual payment method requiring verification, an order may remain in Payment Pending Verification status until we confirm receipt of the payment.
If an order is cancelled because payment cannot be verified or because the order cannot be fulfilled, any amount actually received by Wholesome Meadow Farms will be handled in accordance with this Sales & Return Policy.
Customers should not send additional funds unless specifically requested by Wholesome Meadow Farms.
If you subscribe to a recurring delivery plan, each scheduled delivery is treated as a separate order.
You may cancel or modify a future subscription delivery subject to the applicable cancellation deadline communicated at the time of subscription or through your account.
Once a subscription order has entered preparation, packing, or fulfillment, cancellation may no longer be possible.
For fresh or perishable subscription products, returns are generally not accepted after delivery.
If a subscription product arrives damaged, spoiled, unsafe, incorrect, or materially different from what was ordered, please contact us promptly so we can investigate and provide an appropriate resolution.
If Wholesome Meadow Farms sells non-food merchandise, such as clothing, accessories, household items, or other non-perishable products, those products may be eligible for return subject to the conditions specified below.
Unless a product-specific policy states otherwise, eligible merchandise must generally:
Be unused;
Be in its original condition;
Include original packaging and tags where applicable; and
Be returned within 30 days of delivery.
Customers should contact us before sending merchandise back.
Return shipping costs may be the responsibility of the customer unless the item was defective, damaged, incorrect, or otherwise eligible for a prepaid return under our instructions.
Refunds will generally be issued after the returned merchandise has been received and inspected.
Unless otherwise required by applicable law or specifically approved by Wholesome Meadow Farms, the following generally cannot be returned:
Fresh or perishable food
Refrigerated or frozen food
Opened food products
Consumed food products
Custom or personalized products
Products specifically prepared or allocated for an order
Gift cards
Items marked as final sale
Merchandise that has been used, damaged, altered, or returned without required original components
Nothing in this section limits any rights that cannot legally be waived.
For perishable food products, we generally do not offer exchanges after delivery.
For eligible non-perishable merchandise, an exchange may be available subject to product availability and the applicable return conditions.
If the requested replacement is unavailable, we may offer a refund or another appropriate resolution.
Our goal is to resolve legitimate product-quality issues fairly.
When evaluating a refund or replacement request, we may consider:
Product condition when delivered;
Time elapsed since delivery;
Storage and handling after delivery;
Photographs or other evidence;
Delivery conditions;
Product type;
Order records;
Applicable food-safety considerations.
We reserve the right to investigate claims before approving a refund or replacement.
If an order contains promotional discounts, free products, bundled products, or other promotional benefits, refunds may be adjusted to account for the applicable promotion.
A refund will not necessarily restore a promotional discount or benefit if the remaining order no longer qualifies for the promotion.
Before initiating a payment dispute or chargeback, we encourage customers to contact us so that we can attempt to resolve the issue.
If a chargeback or payment dispute is initiated, we may provide the payment processor or financial institution with relevant order information, delivery records, payment records, communications, and other documentation necessary to respond to the dispute.
We take reasonable steps to maintain food quality and safety throughout preparation, storage, packing, and delivery.
Customers are responsible for following applicable storage and handling instructions after receiving products.
Where applicable, storage instructions, use-by information, or other product-specific information may be provided with the product or on the product packaging.
If you believe a food product may be unsafe, do not consume it. Contact us promptly with the order information and details of the concern.
Florida's Department of Agriculture and Consumer Services provides regulatory oversight of food establishments and food-safety requirements applicable to regulated food businesses.
We may update this Sales & Return Policy from time to time to reflect changes to our products, delivery methods, payment methods, business practices, or applicable laws.
The updated version will be posted on this Website with a revised effective date.
If you have a question about an order, cancellation, return, refund, product quality issue, or delivery problem, please contact us:
Wholesome Meadow Farms
Vernon, Florida 32462
United States
Email: wholesomemeadowfarms@gmail.com
Phone: +1 850-270-1049
When contacting us about an order, please provide your order number whenever possible.
Last Updated: August 17, 2026
Wholesome Meadow Farms (“Wholesome Meadow Farms,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, wholesomemeadowfarms.com (the “Website”), purchasing our products, creating an account, contacting us, or using our delivery and subscription services.
This Privacy Policy explains what information we collect, how we use it, how we may share it, how we protect it, and the choices available to you.
By using our Website, you acknowledge the practices described in this Privacy Policy.
We may collect information that you provide directly to us, information generated when you use our Website, and information received from service providers involved in processing your orders.
Depending on how you interact with us, we may collect:
Full name
Email address
Telephone or mobile number
Billing address
Shipping or delivery address
City, state, ZIP code, and country
Account login information
Order and purchase information
Delivery preferences and instructions
Subscription preferences
Information you provide when contacting customer support
Information you provide through forms, inquiries, reviews, or other communications
Payment-related information necessary to process or verify your payment
We only request information that is reasonably necessary for the applicable purpose.
If you create an account on our Website, we may collect your name, email address, mobile number, login credentials, and information associated with your account.
Your account may allow you to view order history, manage addresses, manage subscriptions, and access other account-related services.
When you place an order, we may collect information such as:
Products purchased
Quantity and price
Order date and time
Delivery or pickup information
Shipping or delivery method
Taxes and fees
Discounts or promotional information
Payment method
Order status
Transaction or payment reference information
We do not need to store your complete credit or debit card number when payment processing is handled by a third-party payment provider. Payment information may instead be processed directly by the applicable payment service provider according to its own privacy policy and terms.
If you choose a payment method such as Zelle that requires payment verification, we may collect information you voluntarily provide to help us identify and verify the payment, such as:
Sender name
Email address or mobile number associated with the payment
Payment confirmation or reference number
Payment date and amount
Optional payment confirmation information or screenshot
We use this information only as reasonably necessary to verify the transaction, process the order, prevent fraud, maintain accounting records, and provide customer support.
When you visit our Website, certain technical information may be collected automatically, depending on the technologies enabled on the Website. This may include:
IP address
Browser type and version
Device type
Operating system
Pages visited
Date and time of visits
Referring website or page
Website interactions
Technical and diagnostic information
This information may be used for website operation, security, troubleshooting, analytics, and improving our services.
We may use personal information for purposes including:
Creating and managing customer accounts
Processing and fulfilling orders
Processing or verifying payments
Calculating applicable taxes and delivery or shipping charges
Arranging local delivery, pickup, or shipment
Managing subscriptions and recurring orders
Sending order confirmations and status updates
Communicating about deliveries
Responding to customer inquiries and support requests
Managing returns, refunds, cancellations, and exchanges
Maintaining business and accounting records
Detecting and preventing fraud, abuse, or unauthorized activity
Maintaining the security and reliability of our Website
Improving our products, Website, and customer experience
Sending marketing or promotional communications where permitted and where you have provided any consent required by applicable law
Complying with applicable legal, regulatory, tax, accounting, and law-enforcement requirements
Establishing, exercising, or defending legal claims
We do not use personal information for purposes that are materially different from those described in this Privacy Policy without providing additional notice where required by applicable law.
We may share personal information when reasonably necessary to operate our business and provide the services you request.
We may share relevant information with third-party service providers that perform services on our behalf, such as:
Website hosting providers
Payment processors
Shipping and delivery providers
Technology and software providers
Customer support providers
Email or communication service providers
Analytics or security providers
Accounting or professional service providers
These providers are expected to use information only as necessary to perform services for us or as otherwise permitted by law.
When you place an order requiring delivery or shipment, we may provide necessary information such as your name, telephone number, delivery address, and order details to the delivery or shipping provider responsible for fulfilling the order.
We may disclose information when we reasonably believe disclosure is necessary to:
Comply with applicable law or legal process
Respond to a valid governmental request
Protect our rights or property
Protect the safety of our customers, employees, or others
Investigate fraud, security incidents, or unlawful activity
Enforce our Terms of Use or other agreements
If Wholesome Meadow Farms is involved in a merger, acquisition, sale of assets, reorganization, financing, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.
Payments may be processed through third-party payment providers.
Depending on the payment method selected, payment information may be provided directly to the applicable payment processor or financial institution.
We do not intentionally collect or store complete payment card numbers, CVV/security codes, or banking credentials on our Website unless specifically required by an applicable payment process.
Third-party payment providers may have their own privacy policies and terms governing the information they collect and process.
Our Website may use cookies and similar technologies to:
Keep the Website functioning properly
Maintain shopping-cart and account functionality
Remember user preferences
Improve website performance
Understand how visitors use the Website
Support security and fraud prevention
Provide analytics or other website functionality
Some cookies may be placed by third-party service providers that provide functionality or analytics services to us.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some Website functionality, including account, cart, or checkout features.
If we use cookies or technologies for targeted advertising or similar purposes that require additional disclosures or consent under applicable law, we will provide the notices and choices required by law.
If you provide your email address or telephone number, we may use it to communicate with you regarding:
Orders
Deliveries
Account activity
Subscriptions
Customer service
Important service announcements
Where permitted by law, we may also send promotional communications about our products, offers, subscriptions, or services.
You may unsubscribe from promotional emails by using the unsubscribe mechanism included in the message.
Even if you opt out of marketing communications, we may continue to send non-promotional communications that are necessary to complete or manage an order, account, subscription, payment, delivery, or other transaction.
We retain personal information for as long as reasonably necessary to:
Provide our products and services
Maintain customer accounts
Complete transactions
Manage subscriptions
Maintain business, tax, accounting, and financial records
Resolve disputes
Prevent fraud and security issues
Comply with legal and regulatory obligations
Enforce our agreements
The retention period may vary depending on the type of information and the reason it was collected.
When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and business requirements.
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.
These measures may include access controls, secure hosting practices, authentication controls, encryption where appropriate, monitoring, and other security measures.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
You should also take reasonable steps to protect your account credentials and should not share your password with others.
Depending on where you live and whether applicable privacy laws apply to you, you may have certain rights regarding your personal information.
These rights may include, subject to applicable exceptions and verification requirements:
The right to know or access personal information we maintain about you
The right to request correction of inaccurate personal information
The right to request deletion of personal information
The right to obtain a copy of certain personal information
The right to opt out of certain processing activities where applicable
The right to appeal a decision regarding a privacy request where applicable
The availability and scope of these rights depend on applicable law.
Florida law includes the Florida Digital Bill of Rights, which contains privacy requirements and consumer rights for businesses and consumers falling within its scope. Florida law requires applicable privacy notices to describe categories of data processed, purposes of processing, applicable sharing, third-party categories, and methods for submitting applicable consumer requests.
If you are a Florida resident and believe you have a right under applicable Florida privacy law, you may submit a request using the contact information provided below.
We may need to verify your identity before completing certain requests in order to protect your information from unauthorized access.
We will respond to qualifying requests within the time period required by applicable law.
Where applicable law provides an appeal right, we will provide information about how to appeal our decision.
To submit a privacy-related request, please contact us:
Wholesome Meadow Farms
Vernon, Florida 32462
United States
Email: wholesomemeadowfarms@gmail.com
Phone: +1 850-270-1049
Please include enough information for us to understand and process your request.
For certain requests, we may ask for additional information to verify that you are the person to whom the information relates.
We will not require you to create an account solely to submit a privacy request where applicable law prohibits such a requirement.
Our Website is intended for a general audience and is not directed to children under 13.
We do not knowingly collect personal information from children under 13 through the Website.
If we learn that we have collected personal information from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.
If you believe a child has provided personal information to us, please contact us using the information below.
Our Website may contain links to or integrations with third-party websites, applications, payment services, social media services, shipping services, or other external services.
We are not responsible for the privacy practices, security, or content of third-party websites or services.
We encourage you to review the privacy policies of third parties before providing them with personal information.
Some web browsers may provide “Do Not Track” or similar signals.
Our Website may not respond to all such signals unless required by applicable law.
Where applicable law requires us to recognize certain opt-out preference signals, we will process those signals as required by law.
We may update this Privacy Policy from time to time to reflect changes in our business, Website, technology, legal requirements, or privacy practices.
When we make changes, we will update the Effective Date at the beginning of this Privacy Policy.
Where required by law, we will provide additional notice of material changes.
We encourage you to review this Privacy Policy periodically.
If you have questions about this Privacy Policy or our privacy practices, please contact:
Wholesome Meadow Farms
Vernon, Florida 32462
United States
Email: wholesomemeadowfarms@gmail.com
Phone: +1 850-270-1049
Last Updated: August 17, 2026
Thank you for choosing Wholesome Meadow Farms.
We take pride in providing farm-fresh food products and other goods directly to our customers. Because many of our products are fresh, perishable, refrigerated, or prepared specifically for an order, our return and refund policies are different from those applicable to ordinary non-perishable merchandise.
This Sales & Return Policy explains our policies for orders placed through wholesomemeadowfarms.com, including purchases for local delivery, pickup, shipping, subscriptions, and other orders accepted by Wholesome Meadow Farms.
All orders placed through our Website are subject to product availability, delivery availability, applicable taxes, delivery or shipping charges, and successful payment or payment verification.
We reserve the right to:
Correct pricing or product-description errors
Limit quantities where necessary
Substitute or remove unavailable products where permitted
Decline or cancel an order when a product is unavailable
Cancel an order where we reasonably suspect fraud, misuse, or unauthorized activity
Contact the customer to resolve an order or delivery issue
If we cancel an order because the product is unavailable or because we are unable to fulfill the order, we will provide an appropriate refund for amounts paid for the cancelled items.
Our products may be subject to seasonal availability, farm production, weather, inventory levels, and other circumstances beyond our control.
For fresh farm products, quantities may vary from time to time.
If an ordered product becomes unavailable after an order is placed, we may:
Contact you regarding an available substitute;
Remove the unavailable item and refund the applicable amount; or
Cancel the affected portion of the order.
We will not substitute a product without your approval where the substitution would materially change the product, price, or nature of the order.
Because many Wholesome Meadow Farms products are fresh or perishable, we generally do not accept returns of food products once they have been delivered or picked up.
This includes, where applicable:
Fresh eggs
Fresh poultry or meat
Fresh fruits and vegetables
Berries
Refrigerated products
Frozen products
Other perishable food products
Products requiring temperature-controlled handling
This policy exists primarily for food-safety reasons. Once a perishable food product has left our control, we cannot reliably verify how it was stored, handled, or transported.
Florida's Department of Agriculture and Consumer Services regulates retail food establishments and food safety practices for food sold directly to consumers.
However, this does not prevent us from addressing legitimate problems with an order. If a product arrives damaged, spoiled, unsafe, incorrect, or materially different from what was ordered, please contact us promptly as described below.
If you receive a product that:
Is damaged;
Appears spoiled or unsafe;
Is substantially different from the product ordered;
Is missing from the order;
Is the wrong product;
Has been damaged during delivery; or
Has another significant quality problem,
please contact us as soon as reasonably possible after delivery or pickup.
For food products, we recommend contacting us within 24 hours of delivery or pickup so that we can investigate the issue while the product condition can still be evaluated.
Please provide:
Order number
Customer name
Product name
Description of the problem
Date and time of delivery or pickup
Photographs of the product and packaging, where applicable
Any other information reasonably requested by our customer-service team
For food-safety concerns, please do not consume the product if you believe it may be unsafe.
We may ask you to retain the product and packaging temporarily while we investigate the issue.
Depending on the circumstances, we may provide:
Replacement of the affected product;
Store credit;
Partial refund; or
Full refund for the affected product.
The remedy will depend on the nature of the problem and the circumstances of the order.
If an item is missing from your delivery or you receive an incorrect item, please contact us promptly.
After verifying the order, we may:
Deliver the missing item;
Replace the incorrect item;
Provide a refund for the missing item; or
Provide another appropriate resolution.
Please do not return food products unless specifically instructed by Wholesome Meadow Farms.
Customers are responsible for providing an accurate delivery address, telephone number, and any necessary delivery instructions.
We are not responsible for delays or failed deliveries caused by:
Incorrect or incomplete address information;
Customer not being available when required;
Inability to access the delivery location;
Unsafe delivery conditions;
Failure to follow delivery instructions;
Customer-requested delivery changes;
Severe weather or natural disasters;
Road closures or other circumstances beyond our reasonable control.
For perishable products, customers should make reasonable arrangements to receive and properly store the products promptly after delivery.
If a delivery problem occurs, please contact us as soon as possible so we can determine the appropriate resolution.
For local farm deliveries, available delivery areas, delivery charges, minimum-order requirements, delivery schedules, and delivery time windows may vary by location.
The applicable delivery charge and available delivery options will be displayed during checkout where available.
A delivery charge may not be refundable where the delivery was successfully completed.
If an order cannot be delivered because of an error attributable to Wholesome Meadow Farms, we will work with the customer to arrange an appropriate resolution.
For products eligible for shipping, shipping charges and available shipping services will be displayed during checkout where applicable.
Once a parcel has been handed over to the applicable shipping carrier, delivery times may be affected by circumstances outside our control.
If a shipment is delayed, damaged, lost, or otherwise affected during transit, please contact us promptly with your order number and available shipment information.
For perishable products, shipping eligibility may be restricted to certain locations, shipping methods, seasons, or delivery conditions.
Because some products may be prepared, harvested, packed, or allocated specifically for an order, cancellation availability may depend on the product and the stage of fulfillment.
If you contact us before an order has entered preparation or fulfillment, we will generally attempt to cancel the order and provide a refund of eligible amounts paid.
Cancellation may not be possible once the order has been prepared, packed, dispatched, or otherwise committed for delivery.
For perishable products, cancellation may be unavailable after preparation or packing has begun.
Please contact us as soon as possible if you need to cancel an order.
Where a refund is approved, we will generally refund the applicable amount to the original payment method.
Refund processing time may depend on the payment method and financial institution.
The amount refunded may include:
The purchase price of the affected product; and
Applicable taxes associated with the refunded product.
Delivery or shipping charges may or may not be refundable depending on the circumstances of the issue.
We will communicate the applicable refund amount when the refund is approved.
For payments made through Zelle or another manual payment method requiring verification, an order may remain in Payment Pending Verification status until we confirm receipt of the payment.
If an order is cancelled because payment cannot be verified or because the order cannot be fulfilled, any amount actually received by Wholesome Meadow Farms will be handled in accordance with this Sales & Return Policy.
Customers should not send additional funds unless specifically requested by Wholesome Meadow Farms.
If you subscribe to a recurring delivery plan, each scheduled delivery is treated as a separate order.
You may cancel or modify a future subscription delivery subject to the applicable cancellation deadline communicated at the time of subscription or through your account.
Once a subscription order has entered preparation, packing, or fulfillment, cancellation may no longer be possible.
For fresh or perishable subscription products, returns are generally not accepted after delivery.
If a subscription product arrives damaged, spoiled, unsafe, incorrect, or materially different from what was ordered, please contact us promptly so we can investigate and provide an appropriate resolution.
If Wholesome Meadow Farms sells non-food merchandise, such as clothing, accessories, household items, or other non-perishable products, those products may be eligible for return subject to the conditions specified below.
Unless a product-specific policy states otherwise, eligible merchandise must generally:
Be unused;
Be in its original condition;
Include original packaging and tags where applicable; and
Be returned within 30 days of delivery.
Customers should contact us before sending merchandise back.
Return shipping costs may be the responsibility of the customer unless the item was defective, damaged, incorrect, or otherwise eligible for a prepaid return under our instructions.
Refunds will generally be issued after the returned merchandise has been received and inspected.
Unless otherwise required by applicable law or specifically approved by Wholesome Meadow Farms, the following generally cannot be returned:
Fresh or perishable food
Refrigerated or frozen food
Opened food products
Consumed food products
Custom or personalized products
Products specifically prepared or allocated for an order
Gift cards
Items marked as final sale
Merchandise that has been used, damaged, altered, or returned without required original components
Nothing in this section limits any rights that cannot legally be waived.
For perishable food products, we generally do not offer exchanges after delivery.
For eligible non-perishable merchandise, an exchange may be available subject to product availability and the applicable return conditions.
If the requested replacement is unavailable, we may offer a refund or another appropriate resolution.
Our goal is to resolve legitimate product-quality issues fairly.
When evaluating a refund or replacement request, we may consider:
Product condition when delivered;
Time elapsed since delivery;
Storage and handling after delivery;
Photographs or other evidence;
Delivery conditions;
Product type;
Order records;
Applicable food-safety considerations.
We reserve the right to investigate claims before approving a refund or replacement.
If an order contains promotional discounts, free products, bundled products, or other promotional benefits, refunds may be adjusted to account for the applicable promotion.
A refund will not necessarily restore a promotional discount or benefit if the remaining order no longer qualifies for the promotion.
Before initiating a payment dispute or chargeback, we encourage customers to contact us so that we can attempt to resolve the issue.
If a chargeback or payment dispute is initiated, we may provide the payment processor or financial institution with relevant order information, delivery records, payment records, communications, and other documentation necessary to respond to the dispute.
We take reasonable steps to maintain food quality and safety throughout preparation, storage, packing, and delivery.
Customers are responsible for following applicable storage and handling instructions after receiving products.
Where applicable, storage instructions, use-by information, or other product-specific information may be provided with the product or on the product packaging.
If you believe a food product may be unsafe, do not consume it. Contact us promptly with the order information and details of the concern.
Florida's Department of Agriculture and Consumer Services provides regulatory oversight of food establishments and food-safety requirements applicable to regulated food businesses.
We may update this Sales & Return Policy from time to time to reflect changes to our products, delivery methods, payment methods, business practices, or applicable laws.
The updated version will be posted on this Website with a revised effective date.
If you have a question about an order, cancellation, return, refund, product quality issue, or delivery problem, please contact us:
Wholesome Meadow Farms
Vernon, Florida 32462
United States
Email: wholesomemeadowfarms@gmail.com
Phone: +1 850-270-1049
When contacting us about an order, please provide your order number whenever possible.
Last Updated: August 17, 2026
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